Privacy Policy

Last updated: January 1, 2025

1. Introduction

PacificShine Janitorial ("PacificShine," "we," "us") is committed to protecting the privacy of visitors to our website and clients who engage our services. This policy explains how we collect, use, and protect personal information in accordance with PIPEDA and the BC Personal Information Protection Act (PIPA).

2. Information We Collect

We may collect: contact information (name, email, phone, company, address), service inquiry details, website usage data (IP address, browser type, pages visited), and cookie data.

3. How We Use Information

We use information to: respond to inquiries and provide proposals, deliver and manage cleaning services, communicate about service updates, improve our website, and comply with legal obligations.

4. Information Sharing

We do not sell or rent personal information. We may share with service providers under confidentiality agreements only to the extent necessary.

5. Data Security

We implement appropriate technical and organizational measures including secure storage, restricted access, and regular security assessments.

6. Data Retention

Information is retained only as long as necessary. Inquiry data is retained for a maximum of two years after last interaction.

7. Your Rights

Under PIPEDA and PIPA, you have the right to access, correct, and withdraw consent. Contact us at [email protected] or (604) 555-0342.

8. Cookies

Our website uses cookies for experience enhancement and analytics. You may control cookies through browser settings.

9. Changes

Updates will be posted with effective date noted at the top.

10. Contact

PacificShine Janitorial
800 Robson Street, Unit 210, Vancouver, BC V6Z 3B7
Phone: (604) 555-0342
Email: [email protected]